S.D.4.a_Number and Percentage of instances where people access court services other than in person and outside of normal business hours (e.g. phone, mobile application, online, expanded hours)-Municipal Court
The Austin Municipal Court offers services via in person, phone, mail, email, online, in the community, in multiple locations, and during non-traditional hours to make it easier and more convenient for individuals to handle court business. This measure tracks the percentage of customers that utilize court services …